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ALL THE FEATURES

The whole workshop platform, one feature at a time

From booking to payment: here's what you do every day with CrankPal in your workshop, explained screen by screen.

Dashboard del gestionale CrankPal: appuntamenti del giorno, ricavi del mese, ordini aperti, incassi da fare, grafico ricavi settimanali e lead predittivi dell'AI.
OVERVIEW

Your workshop at a glance

Today's appointments, monthly revenue, open jobs, payments due and unread messages — all on one screen. AI predictive leads flag the customers who are ready for their next service.

  • Real-time daily KPIs
  • Weekly revenue chart
  • AI-suggested predictive leads
  • Upcoming bookings list
Master Inbox di CrankPal con i messaggi dei clienti da WhatsApp, Email, Facebook, Instagram e app CrankPal in un'unica casella, con la conversazione aperta e il pulsante per aprire la scheda cliente.
COMMUNICATION

WhatsApp, email and social in one inbox

Every customer message — WhatsApp, Email, Facebook, Instagram and the CrankPal app — flows into a single Master Inbox. Reply straight from the platform, with the customer profile one click away.

  • Five channels unified in one inbox
  • Reply directly from the platform
  • Customer plan always visible
  • Open the customer profile instantly
Agenda settimanale degli appuntamenti di CrankPal con stati richiesta, confermata, in corso e completata, carico per giorno e bordo tratteggiato per gli interventi a domicilio.
PLANNING

Weekly calendar and bookings

A calendar view with daily workload, the status of every booking and a dashed border for at-home jobs. Bookings from the CrankPal app land in your agenda automatically.

  • Week or list view
  • Statuses and filters by stage
  • Daily workload as a percentage
  • At-home jobs highlighted
Ordine di lavoro CrankPal con diagnosi AI e interventi consigliati, check-in di accettazione con foto e firma, indicatore di presenza live di un collega e chat diretta tra meccanici.
WORKSHOP

Job sheets with AI diagnosis and teamwork

AI diagnosis with recommended work, an intake check-in with photos and signature, bike health synced from the app. Several mechanics work together in real time: you see who's viewing the job and message a colleague without leaving the sheet.

  • AI diagnosis with recommended parts
  • Intake check-in with photos and signature
  • Live presence and chat between colleagues
  • Work timer on every line item
Route Planner di CrankPal: percorso a domicilio ottimizzato su mappa con tappe ordinate, distanza totale, tempo di guida e durata stimata della giornata.
AT HOME

Your home-visit route, optimized

For workshops that go to the customer: the day's route is optimized on the map to drive fewer kilometers, spend less fuel and serve more customers. Distance, driving time and day length are calculated for you.

  • Optimized stop order
  • Real routing on the map
  • Estimated km, time and fuel
  • Navigate to the next stop
Vendita al banco di CrankPal con scarico automatico del magazzino e modale di incasso: contanti, carta su POS, SumUp Tap to Pay e link di pagamento.
CHECKOUT

Fast checkout and payments with no hardware

Sell accessories and parts at the counter with automatic stock deduction. Get paid your way: cash, card on an external POS, SumUp Tap to Pay contactless on your phone, or a payment link the customer settles from their smartphone.

  • Automatic stock deduction
  • SumUp Tap to Pay, no external POS
  • Payment link for the customer
  • Receipt or invoice, your choice
Fattura elettronica nel gestionale CrankPal con righe di manodopera e ricambi, totale, IVA, stato pagata, download XML della fattura elettronica, stampa PDF e nota di credito.
TAX & BILLING

Compliant e-invoices and e-receipts

Issue invoices and commercial documents straight from the platform, with XML ready for the SDI, PDF printing and credit notes. Everything is linked to the job and to payments, with no external software.

  • E-invoice with SDI XML
  • Electronic receipt to the tax authority
  • Credit note in one click
  • Linked to job and payments
Monitor team di CrankPal in tempo reale: collaboratori al lavoro, in pausa o fuori turno, timer attivi sugli ordini e timeline live dell'attività dell'officina.
TEAM

Team monitor and internal chat

In real time you see who's working, on a break or off shift, the active timers on each job and a live timeline of all workshop activity. The team chat keeps everyone aligned without leaving the platform.

  • Live status of every team member
  • Active timers per job
  • Workshop activity timeline
  • Built-in team chat
Impostazioni del gestionale CrankPal, scheda Utenti: elenco dei collaboratori con ruolo (admin, manager, meccanico), permessi per sezione, stato, ultimo accesso e azioni di modifica, reset password e disabilitazione.
MANAGEMENT & SECURITY

Users, roles and permissions

Invite your team and give each person a role — admin, manager or mechanic — with granular, section-by-section permissions. Manage access, password resets, integrations, checkout setup and data backups from a single panel.

  • Admin, manager and mechanic roles
  • Granular permissions per section
  • Password reset and disable user
  • Data backup, checkout and integrations

Ready to try it?

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